We highly recommend setting Required Actions and encouraging your drivers to update asset locations as they are active in the field and interacting with the bins.
There are three ways to set the location of an asset:
Attach it to a Job
Attach it to a Site
Manually set the location
Set Asset Location in the Dispatcher.com Mobile App
Attach an Asset to a Job
Tap appropriate Ticket
Tap Assets
Tap Add Asset To Site
Tap appropriate Asset
Tap Add
š”Dispatcher Tip: If Required Actions are enabled, direct your drivers to tap Complete instead of Assets to assign an asset to the job. A āto-doā list will appear quickly prompting them to add or remove the asset accordingly. Drivers are prompted to confirm the location they are removing the asset from before adding it to the new location. This helps avoid removing it from an incorrect site or job. |
Attach an Asset to a Site
Tap Site
Tap appropriate Site
Tap Assets
Tap Add Asset To Site
Tap appropriate Asset
Tap Add
Manually Set an Assetās Location
Tap More
Tap Assets
Search and tap appropriate Asset
Tap Change Location
Set at current location
Tap Set
Assets Can Only have One Location: Once an asset is added to a new job, site, or custom location, it is automatically removed from its previous location. You can view asset activities by clicking on Assets, searching for and selecting the appropriate asset ID, and then scrolling down to Asset Activities. |
Set Asset Location in the Web App
Again, we recommend setting Required Actions and encouraging your drivers to update asset locations as they are active in the field and interacting with the bins. However, we understand that some situations require admins to update an asset location. There are three ways to set the location of an asset:
Attach it to a Job
Attach it to a Site
Manually set the location
Attach an Asset to a Job
Click Jobs
Search for the Job
Click Job ID or Address or Details
Click Asset Unique ID
Search for and select appropriate Asset ID
Click Add to Job
Attach an Asset to a Site
Click Settings
Click Sites
Click appropriate Site Name or Details
Click Asset Unique ID
Search for and select appropriate Asset ID
Click Add to Site
Manually Set an Assetās Location
Click Assets
Search and click the appropriate Asset ID or Details
Click Edit Asset
Enter Address *be sure to select the Google populated address
Click Save Changes
Assets Can Only have One Location: Once an asset is added to a new job, site, or custom location, it is automatically removed from its previous location. You can view asset activities by clicking on Assets, searching for and selecting the appropriate asset ID, and then scrolling down to Asset Activities. Drivers are prompted to confirm the location they are removing the asset from before adding it to the new location. This helps avoid removing it from an incorrect site or job.
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š”Dispatcher Tip: From the Assets page, click the Details dropdown arrow to quickly Edit Asset without the extra clicks of going into an Assetās details page.
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