There are three ways to assign drivers:
From the Dispatch page
Within a Ticket’s details page
On the Dispatcher.com Mobile App
All Tickets will appear under Unassigned Tickets. Once Assigned, they will appear under the designated profiles. Review how to track Assets and Sites so you're ordering Tickets in the most efficient order.
Assign a Driver from the Dispatch Page
Click Dispatch
Click the assign driver icon on the Ticket you want to assign to a driver
Select the Driver
Click Save
Dispatcher.com Mobile App: Assigning a Ticket to a driver will add the Ticket to the driver’s ticket list in the mobile app. To reorder the tickets for a driver, click the two bars on the left and drag the tickets in the appropriate order. The order will update accordingly on the driver’s app. |
Assign a Driver from the Ticket’s Details Page
Click Tickets
Search for the appropriate Ticket
Click the Ticket ID
Click Assign
Select the Driver
Click Save Changes
Assign a Driver from the Dispatcher.com Mobile App
Log into Dispatcher.com Mobile App
Switch your view to All Tickets
Click Unassigned
Click the assign driver icon on the Ticket you want to assign to a driver
Select a Driver
Click Done
Track Assets and Sites
Track Assets and Sites to direct decisions regarding Ticket assignment and where to direct drivers to dump dumpsters.
Click Dispatch
Check Assets and/or Sites to view them on the map
Click on an Asset or Site to see more details