Ensure you have Fee Types created and added to Tickets in your Dispatcher Account in order to start creating and sending Invoices. Refer to our Dispatcher User Manual Create Fee Types section if you do not.
How to Create an Invoice for a Single Ticket
Click Tickets
Click appropriate Ticket
Add Ticket Fee Types associated with the service
Click Save & Create Invoice
Review the invoice summary and select the next step based on your invoicing settings
How to Create a Multi-Ticket Invoice
Click Invoices
Click New Invoice +
Click Create Invoice next to appropriate Account
Select the Ticket(s) you want included on the invoice
Click Create Invoice
Review the Invoice summary and click Save & Continue
Review the invoice summary and select the next step based on your invoicing settings
How to Send an Invoice
Click Invoices
Search and click appropriate Open Invoice you would like to send
Click Collect Payment
Click Send Your Invoice
Confirm your Terms are correct
Confirm the Email to send the invoice to is correct
Change the default Message if applicable
Check or uncheck Include Terms & Conditions
Check or uncheck Include Pay Now Link
Click Save & Send to Customer