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How to Create, Send, and Export an Invoice
How to Create, Send, and Export an Invoice

Learn how to create an Invoice for a Ticket and for a multi-Ticket Invoice. Once created, you can send or export it to QuickBooks Online.

Alyse Brodhead avatar
Written by Alyse Brodhead
Updated over 5 months ago

How to Create an Invoice for a Single Ticket

  1. Click Tickets

  2. Click appropriate Ticket

  3. Add Ticket Fee Types associated with the service

  4. Click Save & Create Invoice

How to Create a Multi-Ticket Invoice

  1. Click Invoices

  2. Click New Invoice +

  3. Click Create Invoice next to appropriate Account

  4. Select the Ticket(s) you want included on the invoice

  5. Click Create Invoice

  6. Review the Invoice summary and click Save & Continue

  7. Review the invoice summary and select the next step based on your invoicing settings

How to Send an Invoice

  1. Click Invoices

  2. Search and click appropriate Open Invoice you would like to export

  3. Click Send Your Invoice Or if payment processing is enabled, click Collect Payment

  4. Complete the form and click Save & Send To Customer

How to Export an Invoice

  1. Click Invoices

  2. Search and click appropriate Open Invoice you would like to export

  3. Click Export to QBO Or if payment processing is enabled, click Collect Payment

  4. Click Close Out Invoice in QBO

First Time Account Exports: If you’re exporting an Invoice for an Account for the first time, you will be prompted to first export the Account. The name must match exactly with an existing QBO customer for the two to sync.

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