Keep reporting clean and accurate by voiding any invoice that was accidentally created or no longer needed.
Click Invoices
Search and click appropriate Open Invoice you would like to void
Click Void Invoice
If you do not remove any Ticket(s) associated with the Invoice beforehand, they will automatically be removed, and their Billing Status will update to “Pending” or their Default Billing Status. Once an Invoice is voided, it can no longer be edited. You will receive an error when attempting to void an Invoice that has a partial payment. |