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How to Create a New Account

This article walks through the steps of adding new customers, which is the first step to creating Jobs and Tickets in Dispatcher.

Alyse Brodhead avatar
Written by Alyse Brodhead
Updated over 4 months ago

Dispatcher is designed to walk through each step of Account, Job, and Ticket creation when adding a new Account. This is helpful when you have a new customer call in for a new service.

Check out our Dispatcher User Manual for how to Import Accounts from a CSV file or QuickBooks Online.

How to Create an Account

  1. Click Accounts

  2. Click New Account

  3. Fill out the appropriate details

    • Name: company or individual name

    • Notes: internal use for account information, seen by administrator users only

    • Contact information: account lead’s name, email, and phone number

    • Billing: company or individual address for billing purposes

    • Billing Details: internal billing notes, seen by administrator users only

  4. Click Save Account Only or

  5. Click Save Account and Enter Job + to move to next step

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