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How to Create a New Account

This article walks through the steps of adding new customers, which is the first step to creating Jobs and Tickets in Dispatcher.

Written by Alyse Brodhead
Updated over a year ago

Dispatcher is designed to walk through each step of Account, Job, and Ticket creation when adding a new Account. This is helpful when you have a new customer call in for a new service.

Check out our Dispatcher User Manual for how to Import Accounts from a CSV file or QuickBooks Online.

How to Create an Account

  1. Click Accounts

  2. Click New Account

  3. Fill out the appropriate details

    • Name: company or individual name

    • Notes: internal use for account information, seen by administrator users only

    • Contact information: account lead’s name, email, and phone number

    • Billing: company or individual address for billing purposes

    • Billing Details: internal billing notes, seen by administrator users only

  4. Click Save Account Only or

  5. Click Save Account and Enter Job + to move to next step

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