"Server error" Error
One of the most common Dispatcher errors is a server error message at login, which typically indicates an incorrect password.
Click Forgot Password on the login page
Enter the associated email address
Follow the reset instructions sent to email inbox
If the email address is invalid or not tied to a legitimate inbox, reach out to Dispatcher support at support@dispatcher.com or 855-757-6400 and we can reset it for you. |
"Something went wrong. Please refresh and try again" Error
When deactivating a user, an error message will appear if there are active Tickets assigned to their profile. To resolve this,
Click Tickets in the main menu
Use the filter options and select appropriate Driver Name
Select "All Active" under Status
Click Search
Complete the Tickets, or use Bulk Actions to reassign them to another team member or mark them Unassigned
Once active Tickets are completed or, you can successfully deactivate the account.